目錄
The Korean you actually need when checking in at a hotel in Korea is not as extensive as it may seem. At the front desk, start with 「체크인하려고요」. Most of what follows involves confirming the name on the reservation, your passport, room type, breakfast, and check-out time. If you arrive early, you may need to ask whether you can leave your luggage, and there are also several standard phrases for problems with the air conditioning, hot water, or amenities after you enter the room.
The harder part is often responding in the moment. Even if you have seen words such as 「예약」「조식」「체크아웃」 before, you may suddenly have no idea how to reply when the receptionist asks several things at once. There is no need to memorize an entire hotel conversation. Learn the most common sentences for each stage first, then become familiar with a few keywords you will almost certainly hear at the front desk. This makes it easier to understand what is being confirmed during check-in. This guide follows the actual flow of a hotel stay, covering check-in, booking confirmation, breakfast, luggage storage, room changes, and problems with room facilities, so you can find the exact sentence you need when you need it.
Essential Korean for Hotel Check-In: Basic Phrases for Check-In, Reservations, and the Front Desk
You do not need to speak excessively formal Korean when checking in. It is enough for travelers to explain what they need using the polite 「-요」 style. When asking the hotel for assistance, add 「-을/ㄹ 수 있을까요?」 or 「부탁드려요」.
The following phrases are a useful basic set for hotel check-in.
| Korean | Meaning | When to Use It |
| 체크인하려고요. | I’m here to check in. | When you arrive at the front desk |
| 예약했어요. | I made a reservation. | To say you already have a booking |
| 제 이름으로 예약했어요. | I booked it under my name. | When the hotel cannot find the booking |
| 예약 확인 부탁드려요. | Please check my reservation. | To ask the front desk to look up the booking |
| 여권 여기 있습니다. | Here is my passport. | When providing identification |
| 조식이 포함되어 있나요? | Is breakfast included? | To confirm breakfast |
| 체크아웃은 몇 시까지예요? | What is the latest check-out time? | To confirm the check-out time |
| 와이파이 비밀번호가 뭐예요? | What is the Wi-Fi password? | To ask about internet access |
| 짐을 맡길 수 있을까요? | Can I leave my luggage here? | Before check-in／after check-out |
| 방을 바꿀 수 있을까요? | Could I change rooms? | When there is a problem with the room |
Korean for Hotel Check-In: The Most Natural Way to Use 「체크인하려고요」
Once you reach the front desk, the simplest and most natural phrase is 「체크인하려고요」. The Korean pattern 「-(으)려고요」 indicates that you currently intend or plan to do something. In this setting, it means that you are there to check in.
There is nothing grammatically wrong with 「체크인하고 싶어요」, which means “I want to check in.” At the front desk, however, saying 「체크인하려고요」 or 「체크인 부탁드려요」 directly usually fits the immediate check-in situation better.
- Example: 안녕하세요. 체크인하려고요.
Romanization: an-nyeong-ha-se-yo. che-keu-in-ha-ryeo-go-yo.
Translation: Hello. I’m here to check in.
You can say this as soon as you reach the hotel front desk. There is no need to begin with a long explanation of your booking details; the receptionist will usually ask for your name or reservation information next. - Example: 체크인 부탁드려요.
Romanization: che-keu-in bu-tak-deu-ryeo-yo.
Translation: I’d like to check in, please.
「부탁드려요」 asks someone to help with something. It sounds gentler than using a direct command and is suitable at hotels, restaurants, and service counters. - Example: 지금 체크인할 수 있을까요?
Romanization: ji-geum che-keu-in-hal su i-sseul-kka-yo?
Translation: Can I check in now?
If you arrive early and are not sure whether the room is ready, use 「-(으)ㄹ 수 있을까요?」 to ask whether check-in is possible.
Confirming a Hotel Reservation in Korean: 「예약했어요」 and How to Give the Name on the Booking
When the front desk confirms a booking, the information most commonly needed is the reservation name. 「예약했어요」 means that you have already made a reservation. To specify the name under which the booking was made, say 「○○ 이름으로 예약했어요」.
「이름으로」 means “under a particular name.” This is especially useful when you booked through Booking.com, Agoda, Trip.com, or another platform and the guest’s name differs from the name on the reservation.
- Example: 예약했어요.
Romanization: ye-yak-hae-sseo-yo.
Translation: I made a reservation.
This is the simplest booking-confirmation sentence. The receptionist will usually ask for the reservation name next, so there is no need to put every detail into a single sentence. - Example: 김민지 이름으로 예약했어요.
Romanization: gim-min-ji i-reum-eu-ro ye-yak-hae-sseo-yo.
Translation: I booked it under the name Kim Min-ji.
Replace ○○ in 「○○ 이름으로 예약했어요」 with the actual reservation name. It works well for bookings made through a platform or by a travel companion. - Example: 예약 확인 부탁드려요.
Romanization: ye-yak hwak-in bu-tak-deu-ryeo-yo.
Translation: Please check my reservation.
When the hotel is searching for the booking or needs to reconfirm the details, 「예약 확인 부탁드려요」 is more precise than repeatedly saying 「예약했어요」.
What Will a Korean Hotel Front Desk Ask? Korean for Names, Passports, and Length of Stay
During check-in, it is important to understand what the receptionist says, not just know what you need to say. 「성함」 is the honorific word for “name,” so when you hear 「예약자 성함」, the receptionist is asking for the reservation holder’s name.
「몇 박」 means “how many nights.” Stays are normally counted with 「박」 in Korean, so 「2박 3일」 means three days and two nights.
- Example: 예약자 성함이 어떻게 되세요?
Romanization: ye-yak-ja seong-ham-i eo-tteo-ke doe-se-yo?
Translation: May I have the name on the reservation?
「성함」 is the honorific form of 「이름」. Hotel staff may use this wording to confirm the booking name. - Example: 여권을 보여 주시겠어요?
Romanization: yeo-gwon-eul bo-yeo ju-si-ge-sseo-yo?
Translation: Could you show me your passport?
「보여 주시겠어요?」 is a polite way to ask someone to show an item. When you hear 「여권」, you will usually need to provide your passport details. - Example: 몇 박 예약하셨어요?
Romanization: myeot bak ye-yak-ha-syeo-sseo-yo?
Translation: How many nights did you book?
「몇 박」 is common in accommodation settings. For example, 「3박」 means a three-night stay.
Korean for Hotel Check-In: How to Ask About Room Type, Breakfast, and Check-Out Time
After the basic information has been confirmed, questions about room type, breakfast, and check-in and check-out times often follow. These do not require complicated grammar. You can use 「있나요?」「몇 시예요?」「포함되어 있나요?」 directly.
「포함되다」 means “to be included,” so 「조식이 포함되어 있나요?」 asks whether breakfast is included in the accommodation package.
Korean Hotel Room Types: How to Say Twin Room, High Floor, and Quiet Room
When many room plans are available, it is not unusual to confirm the room type again at the front desk. In Korean, 「객실」 is the more formal word for a guest room, while 「방」 is the everyday word used most often for a room.
To request a quiet room, a high floor, or a twin room, use 「〜으로 부탁드려요」, meaning “Please arrange it as…”
- Example: 트윈룸으로 예약했어요.
Romanization: teu-win-rum-eu-ro ye-yak-hae-sseo-yo.
Translation: I booked a twin room.
When you need to confirm the bed type, simply state the room type you originally booked. - Example: 조용한 방으로 부탁드려요.
Romanization: jo-yong-han bang-eu-ro bu-tak-deu-ryeo-yo.
Translation: I’d like a quiet room, please.
「〜으로 부탁드려요」 works well for room preferences, but whether the request can be fulfilled depends on availability that day. - Example: 가능하면 높은 층으로 부탁드려요.
Romanization: ga-neung-ha-myeon no-peun cheung-eu-ro bu-tak-deu-ryeo-yo.
Translation: If possible, I’d like a room on a high floor.
「가능하면」 means “if possible” and is suitable for room preferences that cannot be guaranteed.
Korean for Hotel Breakfast: How to Ask Whether Breakfast Is Included and What Time It Starts
“Breakfast” in Korean is 「아침 식사」, but hotels more often use 「조식」. In booking information, 「조식 포함」 means breakfast included, while 「조식 불포함」 means breakfast not included.
In addition to asking whether breakfast is included, you can confirm the serving time and the restaurant’s location.
- Example: 조식이 포함되어 있나요?
Romanization: jo-sik-i po-ham-doe-eo it-na-yo?
Translation: Is breakfast included?
This is the most direct way to confirm breakfast. Different rates may include different benefits, so it is useful to check again when you arrive. - Example: 조식은 몇 시부터예요?
Romanization: jo-sik-eun myeot si-bu-teo-ye-yo?
Translation: What time does breakfast start?
「몇 시부터」 means “starting at what time” and can also be used for hotel breakfast and facility opening times. - Example: 조식은 어디에서 먹어요?
Romanization: jo-sik-eun eo-di-e-seo meo-geo-yo?
Translation: Where is breakfast served?
Large hotels may have several restaurants. Use 「어디에서」 to confirm the location directly.
Korean for Hotel Check-Out: How to Ask About Check-Out, Wi-Fi, and Facilities
Before finishing check-in, it is useful to confirm the check-out time, Wi-Fi, and the locations of hotel facilities. In particular, 「몇 시까지」 means “until what time” or “by what time.” It is more precise than simply asking 「몇 시예요?」 when confirming check-out.
- Example: 체크아웃은 몇 시까지예요?
Romanization: che-keu-a-ut-eun myeot si-kka-ji-ye-yo?
Translation: What is the latest check-out time?
「까지」 marks an endpoint, so this sentence asks by what time you need to check out of the room. - Example: 와이파이 비밀번호가 뭐예요?
Romanization: wa-i-pa-i bi-mil-beon-ho-ga mwo-ye-yo?
Translation: What is the Wi-Fi password?
「비밀번호」 means “password” and is commonly used in hotels, cafés, and public places. - Example: 엘리베이터가 어디에 있어요?
Romanization: el-li-be-i-teo-ga eo-di-e i-sseo-yo?
Translation: Where is the elevator?
You can replace the noun before 「어디에 있어요?」 with “gym,” “laundry room,” “restaurant,” or another facility.
Korean for Hotel Luggage Storage: What to Say Before Check-In and After Check-Out
If you arrive early or plan to continue sightseeing after checking out, 「짐을 맡길 수 있을까요?」 is extremely useful. 「짐」 means luggage, and 「맡기다」 means to hand something over to another person for safekeeping.
You may also see the expression 「짐 보관」. 「보관하다」 focuses on the hotel’s act of keeping and storing luggage, while 「맡기다」 expresses the traveler’s act of handing the luggage to the hotel.
How Do You Ask a Korean Hotel to Store Luggage? 「짐을 맡길 수 있을까요?」
「짐을 맡길 수 있을까요?」 is usually enough by itself. To specify that you mean before check-in or after check-out, place the time expression at the beginning.
- Example: 짐을 맡길 수 있을까요?
Romanization: ji-meul mat-gil su i-sseul-kka-yo?
Translation: Can I leave my luggage here?
「맡기다」 means to hand an item to someone else for safekeeping and is a natural verb for travelers asking a hotel about luggage storage. - Example: 체크인 전에 짐을 맡길 수 있을까요?
Romanization: che-keu-in jeon-e ji-meul mat-gil su i-sseul-kka-yo?
Translation: Can I leave my luggage before check-in?
「전에」 means “before.” Use this when you arrive early and the room is not yet available. - Example: 체크아웃 후에도 짐을 맡길 수 있을까요?
Romanization: che-keu-a-ut hu-e-do ji-meul mat-gil su i-sseul-kka-yo?
Translation: Can I leave my luggage here after check-out too?
「후에도」 means “even after” and works when you still have plans after checking out.
Korean for Problems With a Hotel Room: Air Conditioning, Hot Water, Towels, and Room Changes
If you discover a problem after entering the room, the most useful opening is 「방에 문제가 있어요」, meaning that there is a problem with the room. Then state the air conditioner, hot water, light, or other piece of equipment involved.
When hotel supplies are insufficient, use 「더 받을 수 있을까요?」 to ask whether you can get more.
Korean for Hotel Room Problems: How to Report Broken Air Conditioning or No Hot Water
There is no need to construct an elaborate description. Identify the equipment, then say 「안 돼요」「안 나와요」 or 「작동하지 않아요」. The front desk will usually understand.
- Example: 방에 문제가 있어요.
Romanization: bang-e mun-je-ga i-sseo-yo.
Translation: There is a problem with the room.
If you do not know the name of the equipment, start with this sentence and then show a photo or point to the specific location. - Example: 에어컨이 작동하지 않아요.
Romanization: e-eo-keon-i jak-dong-ha-ji a-na-yo.
Translation: The air conditioner is not working.
「작동하다」 means for a machine to operate and can be used for air conditioners, televisions, hair dryers, and similar equipment. - Example: 뜨거운 물이 안 나와요.
Romanization: tteu-geo-un mul-i an na-wa-yo.
Translation: There is no hot water.
Korean uses 「물이 나오다」 to describe water coming out, so 「안 나와요」 means that the water is not coming out.
Korean for Extra Hotel Amenities and Room Changes: How to Ask for Towels and Bottled Water
You do not need to use a command when asking for additional items. 「〜을/를 더 받을 수 있을까요?」 naturally asks, “Could I get more…?”
- Example: 수건을 두 장 더 받을 수 있을까요?
Romanization: su-geon-eul du jang deo ba-deul su i-sseul-kka-yo?
Translation: Could I get two more towels?
「장」 can count thin items such as towels and sheets of paper. 「두 장」 means two. - Example: 생수를 더 받을 수 있을까요?
Romanization: saeng-su-reul deo ba-deul su i-sseul-kka-yo?
Translation: Could I get some more bottled water?
「생수」 is bottled drinking water. Add 「더 받을 수 있을까요?」 to complete the request. - Example: 가능하면 방을 바꿀 수 있을까요?
Romanization: ga-neung-ha-myeon bang-eul ba-kkul su i-sseul-kka-yo?
Translation: If possible, could I change rooms?
「바꾸다」 means “to change” or “to replace.” Beginning with 「가능하면」 shows that this is a request rather than an assumption that the hotel can definitely arrange it.
Korean for Hotel Reservations: The Difference Between 「예약했어요」「예약이 있어요」 and 「예약되어 있어요」
All three expressions can appear when confirming a hotel booking, but their focus differs. 「예약했어요」 says that the act of making a reservation has been completed. 「예약이 있어요」 says that a reservation currently exists. 「예약되어 있어요」 focuses on the current state of the booking information already being registered. All three are understandable, but the first two are usually more direct when a traveler speaks to the front desk first.
| Comparison | 예약했어요 | 예약이 있어요 | 예약되어 있어요 |
| English nuance | I made a reservation | I have a reservation | It is registered as reserved |
| Sentence focus | The reservation was completed | The reservation currently exists | The current state in the system or records |
| Naturalness when used by a traveler | Very natural | Very natural | Usable, but leans toward describing a state |
| Frequency at hotel front desks | High | High | High, especially when checking system records |
| Common combinations | 이름으로 예약했어요 | 예약이 있어요／예약이 있는데요 | 이름으로 예약되어 있어요 |
| Closest English sense | “I booked it” | “I have a booking” | “It is registered as booked” |
▌「예약했어요」: Directly Tell the Hotel That You Made a Reservation
✅ 김민지 이름으로 예약했어요.
I made a reservation under the name Kim Min-ji.
This sentence directly says that the reservation has been made while also providing the booking name, making it practical at the front desk.
▌「예약이 있는데요」: Naturally Introduce the Fact That You Have a Reservation
✅ 예약이 있는데요. 확인 부탁드려요.
I have a reservation. Please check it for me.
「-는데요」 naturally leaves room for what comes next. It sounds like you are raising an issue for the receptionist to address rather than simply ending with a statement of fact.
▌「예약되어 있어요」: Emphasize the Current Registered Status of the Booking
✅ 제 이름으로 예약되어 있어요.
It is registered under my name.
This is understandable, but when travelers introduce the booking themselves, 「제 이름으로 예약했어요」 and 「예약이 있어요」 are usually simpler.
▌How Do 「예약했어요」「예약이 있어요」 and 「예약되어 있어요」 Change the Nuance in the Same Hotel Check-In Situation?
Assume that the situation is exactly the same: you booked a room in advance, reached the hotel front desk, and need to tell the receptionist that the reservation is registered under the name 「김민지」. All three sentences communicate the booking information, but they place attention on different points. 「예약했어요」 most directly states, “I already booked it.” 「예약이 있어요」 tells the front desk that “there is a reservation under this name.” 「예약되어 있어요」 is closer to describing the current registered state shown in the system.
- Example: 김민지 이름으로 예약했어요.
Romanization: gim-min-ji i-reum-eu-ro ye-yak-hae-sseo-yo.
Translation: I made a reservation under the name Kim Min-ji.
In the same check-in situation, this sentence focuses on the fact that the reservation has already been made. It is direct and natural when travelers provide their booking information. - Example: 김민지 이름으로 예약이 있어요.
Romanization: gim-min-ji i-reum-eu-ro ye-yak-i i-sseo-yo.
Translation: There is a reservation under the name Kim Min-ji.
The situation has not changed, but this sentence does not say who made the booking. It tells the front desk that the booking currently exists. In actual conversation, 「예약이 있는데요」 is also common and sounds more like introducing the matter and waiting for the receptionist to confirm it. - Example: 김민지 이름으로 예약되어 있어요.
Romanization: gim-min-ji i-reum-eu-ro ye-yak-doe-eo i-sseo-yo.
Translation: It is registered under the name Kim Min-ji.
It is still the same booking, but 「예약되어 있어요」 sounds more like a description of the current state of the records, close to “It should be registered under Kim Min-ji in the system.” Travelers can say this, but it carries slightly more emphasis on confirming the registration status than 「예약했어요」 or 「예약이 있어요」.
Korean for Hotel Check-In: The Difference Between 「체크인하려고요」 and 「체크인하고 싶어요」
Both 「체크인하려고요」 and 「체크인하고 싶어요」 may be translated as “I want to check in,” but they begin from different points in Korean. 「-(으)려고요」 explains what you are there to do, so it suits arriving at a hotel front desk and stating your purpose. 「-고 싶어요」 expresses a personal wish or desire. It is grammatically correct, but a routine check-in does not necessarily require special emphasis on wanting to check in.
| Comparison | 체크인하려고요 | 체크인하고 싶어요 |
| English nuance | I’m here to check in／I’m about to check in | I want to check in |
| Sentence focus | Current purpose or intention | Personal desire |
| Naturalness in a routine check-in | Very high | Understandable, but less like a typical opening at the front desk |
| Suitable situation | Explaining your purpose after arriving at the hotel | Specifically expressing a desire to stay or check in |
| Pattern function | Explains what you are about to do | Expresses wanting to do something |
| Recommended at a hotel front desk | ◎ | △ |
▌Routine Check-In: Use 「체크인하려고요」 to State Your Purpose Directly
✅ 안녕하세요. 체크인하려고요.
Hello. I’m here to check in.
There is no need to begin with 「체크인하고 싶어요」. The front desk is where check-in procedures take place, so 「하려고요」 directly states why you are there.
▌Arriving Early: Ask 「지금 체크인할 수 있을까요?」 Instead
△ 지금 체크인하고 싶어요.
I want to check in now.
✅ 지금 체크인할 수 있을까요?
Can I check in now?
Early check-in depends on room availability, so asking whether it is possible with 「-(으)ㄹ 수 있을까요?」 is more precise.
How Does the Nuance Change Between 「체크인하려고요」 and 「체크인하고 싶어요」 in the Same Hotel Check-In Situation?
Assume the situation is exactly the same: you arrive in the afternoon at a hotel you have already booked and approach the front desk for a routine check-in. 「체크인하려고요」 sounds like an ordinary statement that you are there to check in. If you switch to 「체크인하고 싶어요」, nothing about the situation changes, but attention moves to your personal desire to check in, adding a little more emphasis than the situation requires.
- Example: 안녕하세요. 체크인하려고요.
Romanization: an-nyeong-ha-se-yo. che-keu-in-ha-ryeo-go-yo.
Translation: Hello. I’m here to check in.
During a routine hotel check-in, this sentence states your purpose at the front desk without emphasizing personal desire, making it well suited as your opening line. - Example: 안녕하세요. 체크인하고 싶어요.
Romanization: an-nyeong-ha-se-yo. che-keu-in-ha-go si-peo-yo.
Translation: Hello. I want to check in.
Even with the same hotel, time, and booking conditions, changing to 「-고 싶어요」 makes the sentence sound more like you have a wish or intention to check in. The grammar is not wrong, but at a routine check-in, Korean normally does not need to state “want” explicitly.
Because the two sentences serve different functions, when the situation changes to arriving early and not knowing whether you can check in yet, asking 「지금 체크인할 수 있을까요?」 directly fits the real question better than 「지금 체크인하고 싶어요」. What you need to know is whether the hotel can currently arrange check-in.
Korean for Hotel Luggage Storage: The Difference Between 「짐을 맡기다」 and 「짐을 보관하다」
Both 「맡기다」 and 「보관하다」 appear in luggage-storage situations, but they describe the action from different positions. 「맡기다」 means handing luggage to another party for safekeeping, so it works well when spoken by a traveler. 「보관하다」 means keeping or storing something, placing the focus closer to the hotel responsible for the luggage. In practice, both can be used to ask about luggage storage; the difference is the direction from which the sentence views the situation.
| Comparison | 맡기다 | 보관하다 |
| English nuance | To leave something with someone for safekeeping | To keep or store something |
| Direction of action | The traveler hands over the luggage | The hotel stores the luggage |
| Frequency among travelers | Very high | Usable |
| Common on hotel signs | 짐 맡기기 | 짐 보관 |
| Common request | 짐을 맡길 수 있을까요? | 짐을 보관해 주실 수 있을까요? |
| Closest English sense | “Can I leave my luggage?” | “Could you store my luggage?” |
▌When a Traveler Wants to Leave Luggage: Use 「짐을 맡기다」
✅ 짐을 맡길 수 있을까요?
Can I leave my luggage here?
This sentence places the traveler in the position of handing over the luggage. It is short and natural.
▌When Asking the Hotel to Store Luggage: Use 「짐을 보관해 주다」
✅ 짐을 보관해 주실 수 있을까요?
Could you store my luggage?
「보관해 주다」 focuses on the hotel providing a storage service. The meaning is similar, but the sentence is slightly longer.
How Does the Nuance Change Between 「맡기다」 and 「보관하다」 in the Same Luggage-Storage Situation?
Assume the situation is exactly the same: you checked out in the morning but will not leave for the airport until evening, so you want to leave the same piece of luggage at the hotel for several hours. With 「맡기다」, the sentence views the action from the traveler’s side and asks whether the luggage can be handed to the hotel. With 「보관하다」, it views the situation through the service the hotel provides and asks whether the hotel can store the luggage. The situation is identical; only the party whose action is foregrounded changes.
- Example: 체크아웃 후에도 짐을 맡길 수 있을까요?
Romanization: che-keu-a-ut hu-e-do ji-meul mat-gil su i-sseul-kka-yo?
Translation: Can I leave my luggage here after check-out too?
This sentence starts from the traveler’s action and asks whether the luggage can be handed to the hotel. That makes 「맡기다」 well suited to asking directly about storage and a very common expression while traveling. - Example: 체크아웃 후에도 짐을 보관해 주실 수 있을까요?
Romanization: che-keu-a-ut hu-e-do ji-meul bo-gwan-hae ju-sil su i-sseul-kka-yo?
Translation: Could you store my luggage after check-out too?
The time, hotel, and luggage are unchanged, but switching to 「보관해 주실 수 있을까요?」 shifts the focus to whether the hotel can provide storage. The meaning is close to the previous sentence, but it is slightly longer and makes the hotel’s role as the party storing the luggage more explicit.
Practical Korean Hotel Check-In Dialogue: From Arrival to Receiving the Room Key
Conversations at a hotel front desk are usually a sequence of questions and answers, so there is no need to memorize an entire dialogue at once. Listen first for the keywords 「예약」「성함」「여권」「조식」「체크아웃」, and you can usually tell which stage you have reached.
▌Situation 1｜Arriving at the Hotel to Check In
A：안녕하세요. 체크인하려고요.
an-nyeong-ha-se-yo. che-keu-in-ha-ryeo-go-yo.
Hello. I’m here to check in.
B：네. 예약자 성함이 어떻게 되세요?
ne. ye-yak-ja seong-ham-i eo-tteo-ke doe-se-yo?
Certainly. May I have the name on the reservation?
📌 Grammar Point: 「체크인하려고요」 directly states your purpose at the front desk. When you hear 「예약자 성함」, the hotel is confirming the booking name.
▌Situation 2｜Confirming the Reservation and Passport
A：린 이름으로 예약했어요. 예약 확인 부탁드려요.
rin i-reum-eu-ro ye-yak-hae-sseo-yo. ye-yak hwak-in bu-tak-deu-ryeo-yo.
I booked it under the name Lin. Please check the reservation.
B：네. 여권을 보여 주시겠어요?
ne. yeo-gwon-eul bo-yeo ju-si-ge-sseo-yo?
Certainly. Could you show me your passport?
📌 Grammar Point: Replace ○○ in 「○○ 이름으로 예약했어요」 with the booking name. When you hear 「여권」, the hotel is usually confirming check-in information.
▌Situation 3｜Confirming Breakfast and Check-Out Time
B：네, 포함되어 있습니다. 체크아웃은 오전 열한 시까지예요.
ne, po-ham-doe-eo it-seum-ni-da. che-keu-a-ut-eun o-jeon yeol-han si-kka-ji-ye-yo.
Yes, it is included. Check-out is by 11:00 a.m.
A：조식이 포함되어 있나요?
jo-sik-i po-ham-doe-eo it-na-yo?
Is breakfast included?
📌 Grammar Point: 「포함되어 있다」 means that something is included in the package. Breakfast plans and check-out times vary by accommodation, so confirming them directly at the front desk is the most accurate approach.
▌Situation 4｜The Room Is Not Ready, So You Leave Your Luggage First
A：아직 체크인이 안 되나요?
a-jik che-keu-in-i an doe-na-yo?
Is check-in still unavailable?
B：네, 아직 객실 준비 중입니다.
ne, a-jik gaek-sil jun-bi jung-im-ni-da.
Yes, the room is still being prepared.
A：그럼 짐을 맡길 수 있을까요?
geu-reom ji-meul mat-gil su i-sseul-kka-yo?
Then can I leave my luggage here?
📌 Grammar Point: 「준비 중」 means “in preparation.” 「그럼」 naturally follows the previous answer and means “then” or “in that case.”
▌Situation 5｜Discovering an Air-Conditioning Problem After Entering the Room
A：죄송한데요. 방에 문제가 있어요. 에어컨이 작동하지 않아요.
joe-song-han-de-yo. bang-e mun-je-ga i-sseo-yo. e-eo-keon-i jak-dong-ha-ji a-na-yo.
Excuse me. There is a problem with the room. The air conditioner is not working.
B：확인해 드리겠습니다.
hwak-in-hae deu-ri-ge-sseum-ni-da.
I’ll check it for you.
📌 Grammar Point: 「죄송한데요」 is useful for introducing a problem. There is no need to wrap the issue in a long, complicated honorific sentence.
Cultural Notes:
- Korean hotel front desks commonly use loanwords such as 「체크인」「체크아웃」「트윈룸」「와이파이」. These sound close to the familiar English terms. What you need to learn separately are the Korean endings, such as 「하려고요」「포함되어 있나요?」「가능할까요?」.
- 「주세요」 is not impolite, but 「-(으)ㄹ 수 있을까요?」 is more appropriate when asking about a service the hotel may or may not be able to provide. Luggage storage, room changes, and late check-out all depend on hotel availability, so asking whether they are possible is more precise.
- The Korean used by hotel staff is usually more formal than what travelers need to say, including 「성함」「객실」「확인해 드리겠습니다」. Travelers do not need to imitate the same service honorifics. Maintaining the polite 「-요」 style is enough for most check-in conversations.
How Do Korean Hotel Check-In Phrases Compare With Japanese Hotel Expressions?
Korean and Japanese both have a set of standard expressions for service situations during hotel check-in. Korean often uses 「-(으)려고요」「-(으)ㄹ 수 있을까요?」 to express purpose and requests, while Japanese commonly uses 「〜したいのですが」「〜できますか」「〜をお願いします」.
- Example: チェックインをお願いします。
Kana: チェックインをおねがいします。
Translation: I’d like to check in, please.
At a Japanese hotel front desk, 「お願いします」 is often used to request check-in directly. - Example: キム・ミンジの名前で予約しています。
Kana: キム・ミンジのなまえでよやくしています。
Translation: I have a reservation under the name Kim Min-ji.
Japanese uses 「名前で予約しています」, a structure that is quite similar to Korean. - Example: 荷物を預かっていただけますか。
Kana: にもつをあずかっていただけますか。
Translation: Could you store my luggage?
Japanese expresses the situation from the hotel’s perspective of 「預かる」, or taking the luggage into safekeeping, while Korean often uses the traveler’s perspective of 「맡기다」, or leaving the luggage with someone.
◆ Key Differences From Korean Hotel Check-In Phrases:
Korean hotel conversations often use 「가능할까요?」「-(으)ㄹ 수 있을까요?」 to ask whether a service is possible, and the same pattern can be reused by replacing the request. Japanese commonly changes the wording depending on the service, using 「お願いします」「〜ていただけますか」「〜できますか」. Neither language requires an unnecessarily long sentence to sound polite. If you can identify key nouns such as “reservation,” “breakfast,” “luggage,” and “check-out” and combine them with basic request patterns, it is easier to respond on the spot.
When checking in at a Korean hotel, you will not normally follow one complete dialogue from beginning to end. The receptionist may ask for your name first or take your passport first to confirm the details. Breakfast and check-out times may be explained automatically, or you may need to ask about them. Memorizing frequently used sentences separately is therefore more practical than learning one long script.
Use 「체크인하려고요」 to open the conversation and 「예약했어요」 to say that you have booked. When you need to leave your luggage, ask 「짐을 맡길 수 있을까요?」. If you also become familiar with 「예약자 성함」「여권」「조식」「체크아웃」, it will be easier to guess which step is underway even when the receptionist speaks quickly. If a room facility is not working, you need more towels, or you want to ask about changing rooms, there is no need to improvise a complicated sentence. State the need clearly; that is essentially how hotel Korean works.
FAQs
The simplest phrase is 「안녕하세요. 체크인하려고요.」, meaning “Hello. I’m here to check in.” For a more direct request, you can also say 「체크인 부탁드려요」. Both work when you arrive at the front desk.
Say 「예약했어요」. When you need to provide the name on the booking, use 「○○ 이름으로 예약했어요」. If the hotel cannot find the booking immediately, add 「예약 확인 부탁드려요」, meaning “Please check my reservation.”
Say 「조식이 포함되어 있나요?」, meaning “Is breakfast included?” 「조식」 is the word hotels commonly use for breakfast. To confirm the time as well, ask 「조식은 몇 시부터예요?」.
The most practical phrase is 「짐을 맡길 수 있을까요?」, meaning “Can I leave my luggage here?” Add 「체크인 전에」 for before check-in or 「체크아웃 후에도」 for after check-out to specify when you want to leave it.
Start with 「방에 문제가 있어요」, meaning “There is a problem with the room,” then name the specific equipment. For example, 「에어컨이 작동하지 않아요」 means the air conditioner is not working, while 「뜨거운 물이 안 나와요」 means there is no hot water.